Safaricom PLC, Kenya’s largest telecommunications provider, has distanced itself from allegations linking the company to the arrest of the late Albert Omondi Ojwang, a case that has sparked widespread debate and concern across the country.
In a statement released on Wednesday, CEO Dr. Peter Ndegwa firmly denied any involvement by the company in the events surrounding Ojwang’s arrest. The company emphasized that it had no contact with any security agencies in relation to the incident and learned of the arrest solely through media reports.
“We are concerned and disturbed by the remarks by Hon. Justin Muturi linking us to the unfortunate incident,” read the statement, adding that Safaricom’s name had been unfairly invoked in the ongoing controversy.
The company urged the public to remain calm and to avoid being swayed by inciteful rhetoric. It called for transparency and accountability through credible investigations that would lead to justice for Ojwang’s family and provide answers to the public.
“We have always been safe and secure in how we handle data, and we will continue to do so now and in the future,” Ndegwa added, seeking to reassure customers amidst growing concerns about corporate involvement in state surveillance or political interference.
The arrest and subsequent death of Albert Ojwang has raised significant questions about law enforcement conduct and data privacy, prompting calls from civil society groups and opposition leaders for an independent inquiry.
Safaricom, a subsidiary of South Africa’s Vodacom and the UK’s Vodafone, plays a critical role in Kenya’s digital infrastructure, handling sensitive communications and financial transactions for millions of users. Any suggestion of its involvement in politically charged law enforcement operations threatens to undermine public trust in the integrity of Kenya’s digital ecosystem.
With pressure mounting, the telecommunications giant has called on national leaders to support a “credible, transparent, and timely investigation” that would hold any perpetrators accountable.
As the situation unfolds, Safaricom’s response will likely be closely scrutinized by regulators, investors, and human rights organizations both locally and abroad.